Term and Conditions

Welcome to Tommy Hilfiger Store! These Terms and Conditions govern your use of our website, mensclothinghub.com, and your purchases from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

1. Introduction

Tommy Hilfiger Store, located at 25538 Calaroga Avenue, Hayward, US 94545, is an online retailer dedicated to providing authentic American style through a range of products including apparel, accessories, and lifestyle items. Our goal is to offer a seamless shopping experience that reflects confidence, individuality, and optimism.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and not engage in any fraudulent activities.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Comply with all applicable laws and regulations in your jurisdiction when using our services.

Failure to adhere to these obligations may result in the termination of your account or legal action.

3. Products and Services

We offer a wide selection of products, including but not limited to:

• Accessories, Face + Body, Footwear, Jeans & Trousers, Knitwear & Sweats, Living + Gifts, Outerwear, Shorts, Suits & Tailoring, Swimwear, Tops, Underwear & Nightwear.

All products are described and displayed to the best of our ability. However, colors and sizes may vary slightly due to screen settings. We reserve the right to modify product offerings without prior notice.

Note: Certain items, such as Underwear & Nightwear and Swimwear with removed hygiene liners, are non-returnable for health and safety reasons. Please refer to our Returns & Exchanges section for details.

4. Order and Payment Terms

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is dispatched.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the chosen method.

Shipping

We ship worldwide, excluding select remote areas and locations in Asia. Shipping options include:

• Standard Shipping: Via DHL or FedEx, costing $12.95, with delivery in 10-15 business days after dispatch.
• Free Shipping: Via EMS for orders over $50, with delivery in 15-25 business days after dispatch.

Delivery times are estimates and may vary due to customs, weather, or other factors beyond our control.

5. Returns, Exchanges, and Refunds

We strive for your satisfaction. If you are not happy with your purchase, you may return or exchange items within 15 days of delivery, provided they are unworn, unwashed, and in original packaging with tags attached.

Return Process

• Contact customer service at [email protected] within 15 days of receipt.
• Complete the Return Request Form with required details.
• Ship the items to: Tommy Hilfiger Store Returns, 25538 Calaroga Avenue, Hayward, US 94545, using a trackable service.

Original shipping fees are non-refundable, and return shipping costs are your responsibility unless the return is due to our error.

Refunds

Refunds are processed within 5-7 business days of receiving your return and issued to the original payment method:

• Credit/Debit Cards: 7-10 business days to appear on your statement.
• PayPal: 3-5 business days to reflect in your account.
• International refunds are issued in US Dollars and may vary due to exchange rates.

6. Intellectual Property

All content on this website, including logos, text, images, and product designs, is the property of Tommy Hilfiger Store or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

Tommy Hilfiger Store is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products, including but not limited to loss of data or profits. Our total liability shall not exceed the amount you paid for the products in question.

We are not responsible for delays or issues caused by third-party services, such as shipping carriers or payment processors.

8. Privacy and Data Protection

We value your privacy. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information. By using our site, you consent to such processing.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of the United States. Any disputes shall be resolved through negotiation or in the courts of Hayward, California.

10. Changes to Terms

We may update these Terms and Conditions periodically. The latest version will be posted on our website with the effective date. Continued use of the site constitutes acceptance of the changes.

11. Contact Us

Thank you for choosing Tommy Hilfiger Store. We appreciate your trust and are committed to providing you with a positive shopping experience.